In short, I like to call it supportive medicine. It is a subspecialty of medicine that supports people from the initial diagnosis to end-of-life care. It allows for communication between multiple disciplines and explains things in regular language for the patient. We also specialize in symptom management.

If you were diagnosed with a life-limiting illness that burdens you with numerous symptoms, we offer relief through care provided in the comfort of your own home. With years of medical experience in both hospital and domiciliary care, we are well-equipped to assess your current treatment program and, if necessary, compose a better one that is more suited to your desired lifestyle. 

Unlike an office, we come to you! All of our care happens in your home, where we are able to tailor any needed medical equipment, routines, and care to your living space. We also hold as a core tenet the fact that all patients are unique, and require individualized care. Because of this, we invite you to reach out to us so we can begin creating a plan that centers around your specific experience.  

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Privacy Policy for PalliativisitNYC, LLC

Effective Date: 1/1/2021

PalliativisitNYC, LLC (“we,” “us,” or “our”) is committed to protecting the privacy of your information. This Privacy Policy explains how we collect, use, and share your personal information when you use our services, including our website, mobile app (if applicable), and other interactions with us.  

Information We Collect:

We may collect the following types of information:

• Personal Information: This may include your name, contact information (phone number, email address, postal address), date of birth, insurance information, medical history (if applicable and with proper consent), and other information you choose to provide.  
• Health Information (PHI): If you are receiving palliative care services, we may collect Protected Health Information (PHI) as defined by HIPAA. This may include information about your medical conditions, treatments, medications, and other health-related information. We will only collect and use PHI with your informed consent and as permitted by HIPAA.
• Usage Information: We may collect information about how you use our website and services, such as the pages you visit, the links you click, and the time you spend on our site.  
• Device Information: We may collect information about the device you use to access our website or app, such as your IP address, browser type, and operating system.  
• Mobile Information: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent: this information will not be shared with any third parties
• SMS Information: If you opt-in to our SMS messaging program, we will collect your phone number and information about your interactions with our messages.

How We Use Your Information:

We may use your information for the following purposes:

• Providing Services: To provide you with the palliative care services you request, including scheduling appointments, coordinating care, and communicating with you about your care.
• Communication: To communicate with you about our services, updates, and other relevant information.
• Improving Services: To analyze how our website and services are used and to improve their functionality.
• Legal Compliance: To comply with applicable laws and regulations, including HIPAA.
• Research (with consent): We may use de-identified or anonymized data for research purposes to improve palliative care practices. We will only do this with your explicit consent.

Sharing Your Information:

We may share your information with the following parties:

• Healthcare Providers: We may share your information with other healthcare providers involved in your care, such as physicians, nurses, and therapists, with your consent or as permitted by HIPAA.
• Business Associates: We may share your information with third-party service providers who assist us in providing our services, such as billing services, IT support, and other vendors. We will ensure these providers are contractually obligated to protect your information and comply with HIPAA if applicable.  
• Legal Authorities: We may disclose your information if required by law, court order, or government request.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will ensure the new entity is bound by appropriate privacy protections.  

SMS Messaging:

• By opting in to our SMS messaging program, you agree to receive text messages from us.
• Message and data rates may apply.
• You may opt-out of receiving SMS messages at any time by replying STOP to any message.
• For help, reply please text HELP to our number 

Your Choices:

• You may choose not to provide us with certain information, but this may limit your ability to use our services.
• You may opt-out of receiving marketing communications from us at any time.  
• You have certain rights regarding your PHI under HIPAA, including the right to access, amend, and request an accounting of disclosures.

Security:

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.  

Children’s Privacy:

Our services are not intended for anyone under the age of 18. 

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will post any changes on our website and notify you as required by law.  

Contact Us:

If you have any questions about this Privacy Policy, please contact us at:

917-722-1344  or PalliativistNYC@gmail.com or 244 5th Ave. Suite 2696 New York, NY 10001

HIPAA Notice (If Applicable):

If you are receiving palliative care services from us, you will also receive a Notice of Privacy Practices that describes your rights under HIPAA and how we may use and disclose your PHI.

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Alex T.

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